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Policies

Shipping Policy

Please make sure your order is shipping to a secure location. Lake Label is not responsible for the package once it leaves our hands;  We are not responsible for carrier delays or lost, theft, or misdirected shipments by the carrier.

International orders may be subject to additional shipping charges based on the end country’s taxes, tariffs and duties. These fees are not associated with Lake Label and are to be paid by the customer upon delivery.

Code of Conduct for Manufacturers, Processors and Suppliers

Lake Label is committed to operating in a socially responsible manner, and we expect all manufacturers, processors and suppliers that produce, process, or supply goods for us to adhere to the Ethical Trading Initiative Base Code and the following principles:

  1. Transparency: Manufacturers, processors, and suppliers must be transparent about their business practices, including labor practices, environmental impact, and supply chain. They must be willing to provide information to us upon request and allow access for audits and inspections.
  2. Non-discrimination: Manufacturers, processors, and suppliers must not discriminate against any employee based on race, ethnicity, gender, sexual orientation, religion, or any other characteristic protected by law.
  3. Harassment and abuse: Manufacturers, processors, and suppliers must not tolerate any form of harassment or abuse, including physical, verbal, or sexual harassment, in the workplace.
  4. Recruitment and hiring: Manufacturers, processors, and suppliers must comply with all local labor laws and regulations, and must not use any form of forced or involuntary labor. They must provide a safe and healthy work environment, and ensure that workers are hired based on their qualifications, not their personal connections.
  5. Freedom of association and collective bargaining: Manufacturers, processors, and suppliers must respect the right of workers to freely associate and to bargain collectively. They must not interfere with the formation of unions or other worker organizations, or retaliate against workers who exercise these rights.
  6. Hours of work: Manufacturers, processors, and suppliers must comply with all local labor laws and regulations regarding hours of work. They must provide workers with reasonable work hours and rest periods, and must not require workers to work excessive overtime.
  7. Compensation: Manufacturers, processors, and suppliers must provide workers with fair wages, benefits, and compensation that comply with all local labor laws and regulations. They must provide accurate and timely payment of wages, including overtime pay and other legally required benefits.
  8. Health and safety: Manufacturers, processors, and suppliers must provide a safe and healthy work environment, including appropriate safety equipment, training, and procedures. They must comply with all local health and safety regulations and take steps to prevent accidents and injuries.
  9. Environment: Manufacturers, processors, and suppliers must minimize their environmental impact by adopting sustainable practices, conserving resources, reducing waste, and complying with all local environmental regulations.
  10. Community: Manufacturers, processors, and suppliers must be good corporate citizens and contribute to the well-being of the communities where they operate. They must respect local cultures and customs, and support community development initiatives.

Violations of this code of conduct may result in termination of our business relationship with the manufacturer, processor, or supplier.

By adhering to this code of conduct, we can collectively make a positive impact on society and the environment, and contribute to a more sustainable and socially responsible future.

 

Restricted Substances List

Lake Label is committed to producing safe and high-quality apparel products that comply with all applicable regulations and standards. To achieve this goal, we have developed a restricted substances list that applies to all materials and products used in the manufacturing process. This list is intended to reduce the risk of harm to human health and the environment.

The following substances are strictly prohibited and must not be used in any materials or products produced for our organization:

  1. Azo dyes that release any of the 22 listed aromatic amines
  2. Formaldehyde and formaldehyde-releasing agents
  3. Phthalates (DEHP, DBP, BBP, DINP, DIDP, DNOP)
  4. Heavy metals (lead, cadmium, mercury, hexavalent chromium)
  5. Perfluorinated compounds (PFOA, PFOS)
  6. Per- and polyfluoroalkyl substances (PFAS)
  7. Chlorinated solvents (TCE, PCE)
  8. Asbestos
  9. Ozone depleting substances (CFCs, HCFCs, Halons)
  10. Organotin compounds (TBT, DBT, MBT)
  11. Brominated flame retardants (PBBs, PBDEs)
  12. Carcinogens and reproductive toxicants listed in the California Proposition 65
  13. Any other substance prohibited or restricted in textile production by Oeko-Tex Standard 100 (Oeko-Tex is a globally recognized certification system for textiles. Their Standard 100 includes a list of substances that are prohibited or restricted in textile production).

In addition to the above, we expect our apparel manufacturers to comply with all relevant regulations and standards regarding restricted substances in the countries where they operate. Manufacturers must also maintain and provide documentation to verify compliance with this restricted substances list.

By adhering to this restricted substances list, we can ensure the safety and quality of our apparel products and reduce the impact on human health and the environment.

Recycled Materials Policy

We are committed to ensuring that at least 25% of our product line is manufactured with the use of recycled materials. 

We are also committed to reducing sing-use plastics whenever possible and will strive to reduce packaging volume.